Privacy Policy

Privacy Policy

Launch Trampoline Park – Richmond, VA (“us”, “we”, or “our”) operates the website: (the “Site”).

Privacy Notice

This privacy notice discloses the privacy practices for This privacy notice applies solely to information collected by this website. It will notify you of the following:

  • What personally identifiable information is collected from you through the Site, how it is used, and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this Site. We only have access to/collect information that you voluntarily give us via email, online forms, or other direct contact from you. We will not sell or rent this information to anyone.

We may use your Personal Data to contact you with content, upcoming events, special offers, and other information that may be of interest to you. You may opt out of these communications from us at any time by following the unsubscribe link or instructions provided in any email we send or by contacting us directly

You can visit the Site without submitting any data that we can use to identify you personally. However, if you use certain features on the site, we will ask you to provide identify data:

“Contact Us” Form Submission
Information collected includes:

  • First name
  • Last name
  • Email
  • Phone number
  • Reason for contacting & message

We may use your Personal Data to contact you in response to your inquiry.

Job Form Submission
Information collected includes:

  • First name
  • Last name
  • Home address
  • Phone number
  • Email
  • Desired position
  • Availability
  • Social security number
  • If you’re a citizen of the United States
  • If you’re authorized to work in the United States
  • If you have ever been convicted of a felony
  • Education
  • References
  • Previous employment details
  • Military service

We may use your Personal Data to contact you in response to your inquiry.

Buying Tickets
To purchase tickets, you must create an account and provide a username and password as well as personal information related to billing.

Where is your data stored?

We store your personal data from “Contact Us” and Job Application form submissions in the password-protected platform, Smartsheet.

Prospect activities tracked by Smartsheet include:

  • Any personal information entered into our “Contact Us” and Job Application forms, for example:
    • First Name
    • Last Name
    • Phone Number
    • Email Address
    • Home Address
    • Etc.

For more information on the privacy practices of Smartsheet, please visit the Smartsheet Privacy Policy web page:

Other Data

When you visit the Site, Launch automatically collects certain data about you and your computer, smartphone, or other device when you use, access, or interact with our Site. This may include such data as your IP address and domain name, the pages you visit on the Site, the date and time of your visit, the files that you download, the URLs from the websites you visit before and after navigating to the Site, your software and hardware attributes (including device IDs), your general geographic location (e.g., your city, state, or metropolitan region), and certain cookie information (see Cookie Policy). To obtain such information, we may use web logs or applications that recognize your computer and gather information about its online activity.

Marketing Automation

We may use third-party Service Providers to automate marketing actions in an attempt to nurture visitors with personalized and useful content based on visitor interactions with our website and past emails. You may request that we cease using your information for marketing purposes by responding to the email communication and requesting to be removed from our list.

Our third-party Service Providers include:

Emma Email Marketing
Prospect activities tracked by Emma include:

  • Email open rate
  • Email click-through rate
  • Email interaction, such as content downloaded and clicked

You can opt-out of having your information available to Emma by not providing us with any personal information via the Site.

Your personal data is only shared with Emma if you provide it to us and agree to the terms defined in this Notice. No sensitive Personal Data is ever shared with Emma. In addition, where required by law, we will only use Emma to contact you via automated email if you have explicitly given us your permission to do so.

For more information on the privacy practices of Emma, please visit the Emma Privacy Notice web page:

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following by contacting us via our email address,

  • See what data we have about you, if any
  • Change/correct any data we have about you
  • Have us delete any data we have about you
  • Express any concern you have about our use of your data

Lawful Bases for Processing

We only collect and process personal data where we have a lawful basis. Lawful bases include consent (where you have given consent), legal obligation (where processing is necessary to comply with the law), and our legitimate interests (e.g., to protect us and you, to comply with applicable laws, and to administer and improve our business).
Where our processing of personal information is based on consent, you have the right to withdraw your consent at any time, and where we rely on legitimate interests, you have the right to object. To initiate a request to object or withdraw your consent, please contact


We take precautions to protect your information. When you submit sensitive information via the website, only employees who need the information to perform a specific job (for example, billing, filling a job post, or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. However, no website is 100% secure, and we cannot ensure or warrant the security of any information you transmit to the Site or to us, and you transmit such information at your own risk.

Your feedback

We welcome feedback on our Privacy Policy. Please send us any comments to

Review and update of this Policy

This Policy is regularly reviewed and was last updated on August 7, 2018.

Cookies Policy

We use cookies on By using Launch Richmond’s website, you consent to the use of cookies.

Our Cookies Policy explains what cookies are, how we use them, how third-parties we may partner with may use cookies, your choices regarding cookies, and further information about them.

What Are Cookies?

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows Launch Richmond or a third-party to recognize you and make your next visit easier and more useful to you.

Cookies fall into one of two categories – session or persistent – and the type of cookie is determined by how long each cookie is used. Session cookies only last for your online session and disappear from your computer or device when you close your browser. Persistent cookies stay on your computer or device after the browser has been closed and last for the period of time specified in the cookie. These persistent cookies are activated each time you visit the site where the cookie was generated.

How Launch Richmond Uses Cookies

When you use and access the Site, we may place a number of cookie files in your web browser.

We use cookies for the following purposes: to enable certain functions of our website, to provide analytics, to store your preferences, and to enable advertisement delivery (including behavioral advertising).

Third-Party Cookies

In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of Launch Richmond’s website, deliver advertisements on and through Launch Richmond, and so on. Some services we use include LiquidWeb website hosting, Facebook, Google Analytics, and Google AdWords.

What Are Your Choices Regarding Cookies?

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. You can also opt-out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, store your preferences, and some of our pages may not display properly.

Where Can You Find More Information About Cookies?

You can learn more about cookies on the following third-party websites:

• AllAboutCookies:
• Network Advertising Initiative: